Course curriculum

    1. Lesson 1: Welcome to Dispatch Training

    2. Lesson 2: Equipment Needed for Dispatch

    3. Course Materials

    1. Lesson 1: SOML Mission

    2. Lesson 2: SOML Rank Structure

    3. Lesson 3: SOML Overview

    1. Lesson 1: WhatsApp for Dispatchers

    2. Lesson 2: Setting Up Your Outlook Account

    3. Lesson 3: Setting Up Your Air Tables Account

    4. Lesson 4: Setting Up Google Voice

    5. Lesson 5: Harnessing Notifications

    1. Lesson 1: Navigating the Dispatcher Interface

    2. Lesson 2: 48-Hr View

    3. Lesson 3: 45-Day View

    4. Lesson 4: Building Work Orders

    5. Lesson 5: SOML Roster

    6. Lesson 6: Updating Contractor Records

    7. Lesson 7: Report Reviews

    8. Practice

    1. Lesson 1: Confirming Shifts

    2. Lesson 2: Clock In/Out of Shifts

    3. Lesson 3: Dispatcher Verification Process

    4. Practice

    1. Lesson 1: Navigating Google Voice

    2. Lesson 2: Transferring Calls

    3. Lesson 3: Answering the Phone Line

About this course

  • $99.99
  • 64 lessons
  • 0 hours of video content

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